TERMS AND CONDITIONS

Terms and Conditions

The Website is offered on the condition that customer accepts rules, terms, and communication contained in the following agreement, without exception nor modification.

By booking at Home Club Suite Hotel be aware of the following points:

It is necessary to know that:

Online reservations:

The reservation format request binds the customer but not the hotel, that reserves the right to refuse the request. The booking confirmation that the hotel sends to the customers binds both parts and makes the booking agreement complete. In case a deposit is required , the customer has the obligation to send it within the terms settled by the hotel management, this to permanently confirm the reservation. At this point the hotel commits to send the confirmation e-mail to the customer.

Cancellation policy

Customers can cancel their reservation until 10.00 in the moring of the day before their arrival date free of charge. In case of reservations not cancelled within the end date or missing arrivals,guests will be charged the entire cost of the first night. In case of early departure which has not been communicated within 12.00 in the morning of 2 days before, guests will be charged the cost of the night as it will be considered late cancellation. Some of our rates are non-refundable. In case of cancellation or modification of non-refundable reservations, customers will not be reimbursed.

Method of payments

Home Club Suite Hotel allows the following method of payments: American Express Euro Mastercard Visa Diners Club JCB CartaSi CASH within €1.000,00 as Italian fiscal policy

Check-in & Check-out

Check-in time is 14:00 - 23:00. Check-out time is until 11:00, if not agreed at the check-in.

Reduction for children

Children are welcomed. Overnight of up to 3 children below the age of 12 is free of charge (using the queen bed already placed). Children over the age of 12 and adults are charged an extra cost of 20 EUR per night (using the extra bed ). The maximum number of extra beds allowed is 1 per room. Extra costs are not incuded in the total amount and must be payed separately during the stay. For reservations and further informations, we advise you to call directly the hotel to work out together the best option suitable for you.

Pet policy

The hotel welcomes pets! Hoping to please you,we do not charge extra costs for pets.We only remind that in common areas pets must be kept on the leash and every owner is responsible for its pet bathroom and any demage caused.

Technological devices

Home Club Suite Hotel is not to be considered responsible,in case technological devices stop working or are incompatible.

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